Planned Maintenance In Progress

Updated a few seconds ago

Planned service maintenancePlanned Maintenance

Description

We need to perform some essential maintenance of all our production subsystems. Downtime is not expected, latency could go a bit higher, though.

Components

Gateway API, Payout API, Query on Demand API, Merchant portal, Statistic, Antifraud, Admin portal, Hosted payment pages, Callbacks notification service

Locations

Primary Data Center



October 15, 2018 9:25AM UTC
[Update] Start Maintenance

Gateway API

Planned Maintenance

Payout API

Planned Maintenance

Query on Demand API

Planned Maintenance

Merchant portal

Planned Maintenance

Statistic

Planned Maintenance

Antifraud

Planned Maintenance

Admin portal

Planned Maintenance

Hosted payment pages

Planned Maintenance

Callbacks notification service

Planned Maintenance

API Uptime

100.00%




API Uptime

99.99%




API Uptime

99.92%




Scheduled Maintenance

Schedule

October 20, 2018 8:00PM - 9:00PM UTC

Components

Gateway API, Payout API, Query on Demand API, Merchant portal, Statistic, Antifraud, Admin portal, Hosted payment pages, Callbacks notification service

Locations

Primary Data Center

Description

One of our bank acquirer will perform maintenance in one of their data centers. Service degradation in transaction processing could occur. Date of maintenance: October 20th 2018 starting from 8:00pm until 9:00pm UTC.

History (Last 7 days)

Incident Status

Operational


Components

Gateway API, Payout API, Query on Demand API, Merchant portal, Statistic, Antifraud, Admin portal, Hosted payment pages, Callbacks notification service


Locations

Primary Data Center




October 13, 2018 5:50PM UTC
[Investigating] We have a problem with one of our bank acquirer. Transactions failed with 3125 Acquirer internal error

October 13, 2018 8:42PM UTC
[Resolved] The problem has gone.