Planned Maintenance In Progress

Updated a few seconds ago

Incident Status

Operational

Components

Gateway API, Payout API, Query on Demand API, Merchant portal, Statistic, Antifraud, Admin portal, Hosted payment pages, Callbacks notification service

Locations

Primary Data Center



December 19, 2018 10:37AM UTC
[Identified] Our team is performing a system maintenance right now and overall services response time could be increased. We are currently working on this issue solving.

December 19, 2018 12:09PM UTC
[Monitoring] The issue has been solved. We continue monitor a system response time.
Planned service maintenance Planned Maintenance

Description

We need to perform some essential maintenance of all our production subsystems. Downtime is not expected, latency could go a bit higher, though.

Components

Gateway API, Payout API, Query on Demand API, Merchant portal, Statistic, Antifraud, Admin portal, Hosted payment pages, Callbacks notification service

Locations

Primary Data Center



December 17, 2018 9:11AM UTC
[Update] Start Maintenance

Gateway API

Operational

Payout API

Operational

Query on Demand API

Operational

Merchant portal

Operational

Statistic

Operational

Antifraud

Operational

Admin portal

Operational

Hosted payment pages

Operational

Callbacks notification service

Operational

API Uptime

99.27%




API Uptime

99.75%




API Uptime

99.80%




History (Last 7 days)

Incident Status

Operational


Components

Gateway API


Locations

Primary Data Center




December 13, 2018 8:26PM UTC
[Investigating] We have a problem with one of our bank acquirer. Some transactions are failing with 3118 Communication error with bank.

December 17, 2018 10:14AM UTC
[Resolved] Resolved