All Systems Operational

Updated a few seconds ago

Gateway API

Operational

Payout API

Operational

Query on Demand API

Operational

Merchant portal

Operational

Statistic

Operational

Antifraud

Operational

Admin portal

Operational

Hosted payment pages

Operational

Callbacks notification service

Operational

Metrics

API Uptime

100.00%




API Uptime

100.00%




API Uptime

100.00%




Scheduled Maintenance

Customers Required to Validate and Ensure TLS Cipher Compatibility Before Jun 2, 2025Planned Maintenance

Schedule

June 2, 2025 10:00AM - 11:59PM UTC

Components

Gateway API, Payout API, Query on Demand API, Merchant portal, Statistic, Antifraud, Admin portal, Hosted payment pages, Callbacks notification service

Locations

Primary Data Center

Description

Dear Customer, As part of our ongoing commitment to security and compliance with industry standards such as Payment Card Industry Data Security Standards (PCI DSS) v4.0, Maxpay will be updating its security policy to disable support for several outdated and weak TLS ciphers. This change requires action from your organization to ensure you remain connected to our service. In order to protect against weaknesses in some older TLS ciphers, customers are required to support state-of-the-art Transport Layer Security (TLS) ciphers from Jun 2, 2025. What is changing? Effective Jun 2, 2025, the following TLS ciphers will be permanently disabled in Maxpay’s production environment: TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 TLS_RSA_WITH_AES_128_CBC_SHA256 TLS_RSA_WITH_AES_256_CBC_SHA256 This change is aimed at enhancing the security of data transmitted between your systems and Maxpay services. What is required from my organization? Maxpay recommends customers follow this guide (https://support.maxpay.com/hc/en-us/articles/19491329380892-TLS-FAQ) to make the required update. Customers need to support one of the available ciphers from this list to continue connecting to the Maxpay Platform. Customers who do not support ciphers listed in the guide, will no longer be able to connect to the service from Jun 2, 2025. No action is required if your systems are already configured to use up-to-date TLS v1.3 ciphers. Thank you for your attention to this important security enhancement. — The Maxpay Team

History (Last 7 days)

Platform updatePlanned Maintenance

Description

We will be deploying a new release to our production environment today on the 8 May 2025 at 9:30 AM UTC. No downtime is expected, but there may be a slight increase in latency during the process.


Components

Gateway API, Payout API, Query on Demand API, Merchant portal, Statistic, Antifraud, Admin portal, Hosted payment pages, Callbacks notification service


Locations

Primary Data Center


Schedule

May 8, 2025 9:30AM - May 8, 2025 11:30AM UTC


May 8, 2025 9:30AM UTC
[Update] We are in the process of deploying a new release to our production environment. We don't expect any downtime, but you may experience some latency spikes. Our technical team is actively monitoring the situation. Thank you for your patience!

May 8, 2025 11:33AM UTC
[Update] Release process finished. All systems are operating normally. Thank you for your patience!
Service maintenancePlanned Maintenance

Description

We need to perform some essential maintenance of all our production subsystems. Downtime is not expected, latency could go a bit higher, though.


Components

Gateway API, Payout API, Query on Demand API, Merchant portal, Statistic, Antifraud, Admin portal, Hosted payment pages, Callbacks notification service


Locations

Primary Data Center


Schedule

May 7, 2025 10:10AM - May 7, 2025 10:40AM UTC


May 7, 2025 10:19AM UTC
[Update] We are in progress of maintenance of our production service. We don't expect any downtime but you could experience latency spikes. Our technical team is on it. Thanks for you patience

May 7, 2025 10:23AM UTC
[Update] Service maintenance completed successfully.